keith, Author at Redbox Financial

All posts by keith

How to Increase Your Business Valuation (and Maximise Your Exit Down the Road)

Your Business Is Likely Worth Less Than You Think

Many business owners overestimate the value of their business, assuming strong revenue automatically translates to a high valuation.

But when the time comes to sell, they often discover that buyers pay based on profitability, scalability, and risk – not just top-line revenue.

👉 The good news? There are concrete steps you can take now to ensure your business commands a higher valuation when it’s time to exit.

As a fractional CFO, I help businesses strengthen their financial health and increase their value long before they go to market.

Through my Business Overview Report, I identify the factors that drive valuation – and the hidden weaknesses that could hold you back.

Let’s explore the areas that have the biggest impact on business valuation and how to improve them.

1. Increase Profit Margins (Not Just Revenue)

A business earning £1M at 30% margin is far more attractive to buyers than one earning £2M at 10%.

Revenue is important, but profitability is what drives valuation multiples.

Focusing on improving margins makes every pound of revenue worth more to potential buyers.

How I Can Help:
The Business Overview Report highlights low-margin services or clients that could be impacting overall profitability. From there, I help businesses restructure pricing, renegotiate costs, and eliminate services that erode profit.

2. Diversify Revenue Streams

Buyers want businesses that aren’t dependent on one or two products, services, or clients. If 20-30% of your revenue comes from a single source, your business is considered high risk.

Diversifying revenue reduces that risk and raises valuation.

How I Can Help:
In the Business Overview Report, I break down revenue distribution by client and service. This identifies areas where the business could expand, reducing reliance on key accounts or single revenue sources.

3. Strengthen Recurring Revenue

Recurring revenue – through subscriptions, retainers, or ongoing contracts – increases valuation significantly.

Buyers love predictable income because it provides stability and reduces acquisition risk.

How I Can Help:
I use the Business Overview Report to identify services that could be converted into retainer models or recurring packages. This creates steadier cash flow and boosts the value of the business over time.

4. Reduce Operational Dependency on You

If the business relies heavily on you, it’s harder to sell – and the valuation drops. Buyers want businesses that run smoothly without the owner.

Systemising and delegating key functions makes the business scalable and more appealing to investors.

How I Can Help:
In the Business Overview Report, I track areas where the business depends heavily on the owner or key staff. From there, I help introduce processes and leadership layers to reduce risk and increase scalability.

5. Focus on Cash Flow Stability

A business can be profitable but still struggle with cash flow – and that’s a red flag for buyers. Unstable cash flow reduces valuation, as it signals potential financial strain.

Ensuring that cash consistently flows in (not just profits on paper) increases the attractiveness of the business to future buyers.

How I Can Help:
I help businesses improve cash flow predictability by developing forecasts and smoothing out revenue cycles using insights from the Business Overview Report.

6. Build Strong Client Retention

High client churn creates uncertainty for buyers. Retaining clients long-term demonstrates stability and increases the perceived value of the business.

Buyers will pay more for a business with loyal, long-standing clients because it reduces the risk of losing revenue post-sale.

How I Can Help:
Through the Business Overview Report, I analyse client retention and churn patterns to help businesses improve loyalty and reduce attrition.

Why Valuation Starts Now (Not at Exit)

The best time to start increasing your business’s valuation is long before you plan to sell.

Waiting until you’re ready to exit often means leaving money on the table because key improvements take time.

That’s why I offer the Business Overview Report – a free, comprehensive snapshot that reveals:

  • Profit margin opportunities
  • Revenue concentration risks
  • Cash flow vulnerabilities
  • Client retention insights

Even if you’re not planning to exit yet, understanding your business’s value now puts you in a stronger position when the time comes.

👉 Let’s explore ways to increase the value of your business.
Click the chatbox on the right and let’s discuss how to start.

Cash Flow: The Silent Killer of Growing Businesses (and How to Fix It)

Why Profitable Businesses Still Struggle with Cash Flow

You’ve had a great sales month, profits are up – but somehow, the bank account isn’t reflecting it. Sound familiar?

Cash flow is the number one reason businesses run into trouble – even when they’re profitable on paper.

The gap between making a sale and receiving payment, combined with rising overheads, can create cash flow bottlenecks that quietly choke growth.

The good news is that cash flow issues aren’t just inevitable – they’re predictable and preventable.

Through my Business Overview Report, I help business owners get clarity on cash flow patterns, highlight problem areas, and develop strategies to ensure there’s always enough cash to fuel growth.

Let’s break down the most common cash flow pitfalls and how to avoid them.

1. Long Debtor Days – Clients Holding Onto Your Cash

One of the biggest culprits behind poor cash flow is slow-paying clients.

Even if sales are booming, waiting 60-90 days for payment ties up cash, making it harder to pay staff, cover expenses, or invest in new opportunities.

Reducing debtor days can free up thousands in working capital, providing instant relief to your cash flow.

How I Can Help:
In my Business Overview Report, I track debtor days and unpaid invoices to show where cash is stuck. From there, I help businesses tighten payment terms, introduce early payment incentives, and improve collection processes.

2. Mismatched Cash Inflows and Outflows

Expenses don’t wait. Even if revenue is predictable, cash often leaves faster than it arrives.

You pay staff, suppliers, and bills on time, but clients delay their payments – creating a cash flow gap that eats into reserves.

How I Can Help:
I build cash flow forecasts using data from the Business Overview Report, projecting 12-24 weeks ahead to highlight when inflows and outflows don’t align. This lets us adjust spending, stagger costs, or delay non-urgent expenses to prevent shortfalls.

3. Over-Investing Without Watching Cash Flow

Scaling often demands upfront investment – hiring new staff, upgrading systems, or buying equipment.

But without a solid cash buffer, over-investing too quickly can drain cash flow and lead to financial strain.

How I Can Help:
My Business Overview Report highlights areas where overheads are increasing faster than revenue. I work with businesses to build cash reserves and manage growth in a way that preserves working capital.

4. No Cash Flow Forecasting – Running Blind

Many businesses track profit but not cash flow, leaving them vulnerable to unexpected shortfalls.

A lack of forecasting often means business owners react to cash flow problems rather than preventing them.

How I Can Help:
I help businesses set up rolling 12-month cash flow forecasts using insights from the Business Overview Report. This allows for better planning, ensuring cash is available when it’s needed.

5. Not Building a Cash Buffer

Without a cash buffer, even a small disruption – like a late-paying client or equipment breakdown – can ripple across the business.

A reserve of 3-6 months of operating expenses creates a safety net, allowing businesses to navigate slow periods and grab growth opportunities without cash flow stress.

How I Can Help:
I work with businesses to identify where profits can be reinvested into cash reserves, ensuring they have the financial stability to handle the unexpected.

Where Do You Start?

Cash flow challenges are often hidden until they become a problem.

The best way to get ahead of them is to understand where cash is tied up, where it flows smoothly, and where risks exist.

That’s exactly what the Business Overview Report delivers – a clear view of your cash flow health, highlighting:

  • Debtor days and unpaid invoices.
  • Expense patterns and rising overheads.
  • Gaps between revenue and cash inflow.

If you want to explore ways to smooth out cash flow and reduce the stress of inconsistent income, let’s chat. Click the chatbox on the right, and let’s find some solutions together.

Why Scaling Too Fast Can Kill Profit (And How to Grow the Right Way)

The Problem with Rapid Growth

Scaling is exciting – but it can also erode profit faster than it builds revenue.

It’s common to assume that more clients or bigger projects will naturally lead to higher profits. But without the right systems in place, scaling amplifies inefficiencies, stretches cash flow, and increases operational costs.

The result? You’re working harder, hiring more, but seeing less profit at the end of the month.

Scaling isn’t just about growth – it’s about growing profitably. That’s where I help.

Through my Business Overview Report, I work with businesses to spot profit-draining inefficiencies and ensure scaling leads to more profit – not just more problems.

1. Protect Margins as You Grow

Scaling often introduces hidden costs – more staff, bigger offices, new tools – but if margins shrink during growth, the business starts working harder for less return.

A business making £1M at 30% margin is more profitable than a £2M business at 10%. The trick is keeping margins healthy while scaling.

How I Can Help:
In the Business Overview Report, I track gross margins and operating expenses as revenue grows. This makes it easy to see where scaling might be eating into profits – and where to make adjustments.

2. Forecast Cash Flow to Avoid Growth Gaps

Scaling requires investment – but hiring too early or spending ahead of cash flow can create financial bottlenecks.

Even profitable businesses can run out of cash if growth outpaces collections or client payments lag.

How I Can Help:
I help businesses forecast cash flow using insights from the Business Overview Report. This forecast highlights when cash flow might tighten during growth so you can plan ahead – ensuring scaling doesn’t lead to financial strain.

3. Streamline Operations to Scale Efficiently

Growth amplifies inefficiencies. Manual processes that worked with 10 clients break down at 50. Scaling successfully means systemising and automating before things get messy.

Where to Focus:

  • Automate admin-heavy tasks like invoicing and reporting.
  • Reduce manual workflows that consume staff hours.

How I Can Help:
The Business Overview Report highlights areas where operational costs are climbing disproportionately to revenue. By addressing inefficiencies early, we can scale your business without the chaos.

4. Diversify Revenue to Reduce Risk

Scaling one product or service often leads to over-reliance on a single income stream. If demand shifts or a key client leaves, growth grinds to a halt.

Diversifying revenue smooths out risk and creates more stability during expansion.

How I Can Help:
I assess revenue distribution across clients and services in the Business Overview Report. This reveals where to diversify and reduce risk, ensuring growth isn’t dependent on one or two major clients.

5. Build Cash Reserves to Support Growth

Rapid scaling without a financial cushion leaves businesses exposed. A sudden downturn, project delay, or unexpected expense can wipe out cash flow.

Building a reserve of 3-6 months of operating costs provides a buffer, ensuring growth can continue even if revenue dips temporarily.

How I Can Help:
I help businesses structure cash reserves by identifying areas where expenses can be reduced or deferred through insights from the Business Overview Report.

Scaling Starts with Understanding Your Numbers

Scaling profitably isn’t about luck – it’s about data and planning.

If you’re thinking about scaling or already in the middle of growth, I recommend starting with a Business Overview Report.

It provides a clear picture of your financial health, highlighting:

  • Margins and overhead trends.
  • Cash flow gaps during growth phases.
  • Revenue distribution and risk areas.

Want to explore how scaling could impact your profits? Let’s have a quick chat. Click the chatbox on the right and we can explore the best path forward.

How to Build Predictable Revenue Streams (and Why It Matters More Than Ever)

Why Consistent Revenue is Essential for Growth

Revenue that swings up and down can make running a business feel like a constant balancing act.

It makes hiring risky, planning difficult, and cash flow unpredictable. Even profitable businesses struggle to scale confidently without steady, recurring income.

The good news? Predictable revenue isn’t something that just happens – it’s something you build intentionally through smarter strategies and better financial oversight.

This is exactly the kind of work I do as a fractional CFO. Using my Business Overview Report, I help business owners identify ways to stabilise income, secure recurring revenue, and reduce the unpredictability that can hold growth back.

Let’s explore a few ways to make revenue more consistent.

1. Shift from One-Off Projects to Retainers or Subscriptions

One-off sales create spikes, but they’re unreliable. If you can shift even a portion of your services to retainers or ongoing contracts, you’ll start seeing revenue that flows consistently month after month.

Recurring revenue provides a baseline, making it easier to plan and hire without the constant pressure to chase new clients.

In the Business Overview Report, I often identify areas where services can be packaged into retainers or subscriptions. This stabilises cash flow and allows for sustainable growth.

2. Increase Revenue from Existing Clients

New client acquisition is expensive and time-consuming. One of the fastest ways to create more predictable income is to upsell or cross-sell to clients who already trust you.

Offering complementary services or premium packages can increase client lifetime value without the cost of acquiring someone new.

When I conduct a Business Overview Report, I look closely at which clients are driving the most revenue and where there’s potential to expand the relationship. Often, the biggest opportunities are sitting with clients you’re already working with.

3. Diversify Your Revenue Streams

Relying too heavily on a single product or client type can make revenue unpredictable. When one client leaves or demand dips, the entire business feels it.

By diversifying your services or expanding into complementary areas, you reduce the risk of a sudden revenue drop. Even small, secondary income streams can smooth things out and provide a buffer during slower months.

As part of my CFO services, I use the Business Overview Report to assess how revenue is distributed across different services and clients. From there, I help businesses identify opportunities to diversify, making income more resilient.

4. Strengthen Long-Term Client Relationships

Long-term clients generate significantly more revenue over time than short-term projects. Focusing on retention, loyalty programs, or ongoing service packages can ensure that clients stay with you longer, driving predictable revenue.

One of the insights from the Business Overview Report is client retention patterns. If churn is higher than expected, I work with businesses to develop strategies that reduce attrition and encourage long-term engagement.

5. Forecast Revenue to Spot Gaps Early

Predictable revenue also comes from better financial planning. A 12-month rolling forecast can help identify cash flow gaps well before they become an issue, giving you time to adjust.

Forecasting lets you anticipate slower months, plan spending accordingly, and avoid the boom-bust cycle that often accompanies rapid growth.

Using data from the Business Overview Report, I help businesses develop forecasts that align with their growth goals and create financial stability over the long term.

Where to Start

Predictable revenue isn’t just about making more sales – it’s about building smarter systems, securing long-term clients, and planning for future growth.

Not sure where to begin? That’s exactly what the Business Overview Report is designed to uncover.

It provides a clear snapshot of your revenue streams, client retention rates, and operational efficiency, helping identify the biggest opportunities for stabilising income.

If you’re curious about how to make revenue more predictable, let’s have a quick chat. Click the chatbox on the right and let’s explore some ideas.

5 Key Profit Levers Hiding in Your Business (and How to Pull Them)

Unlocking Profit Without Adding More Clients or Sales

Most business owners assume the fastest way to grow profit is to increase sales. But the truth is, hidden profits are already sitting inside your business – you just need to know where to find them.

Small adjustments to pricing, margins, and operational efficiency can increase profitability by 10-30%, often faster than chasing new clients.

The challenge? Many business owners don’t realise where these hidden profit levers are.

That’s where I come in.

Through my Business Overview Report, I help businesses identify profit opportunities that are often overlooked. This financial snapshot highlights where margins can improve, where cash flow bottlenecks exist, and which services drive the highest profits.

Let’s walk through five key profit levers that could unlock growth in your business.

1. Pricing Adjustments – Small Changes, Big Impact

When was the last time you reviewed your pricing?

Many businesses set prices and forget them – even as costs rise. But small price increases, even as little as 5%, can significantly boost net profit without losing clients.

A modest price increase flows directly into profit because it doesn’t raise overhead. Most clients won’t leave over small adjustments, especially when they value the service.

How I Can Help:
In the Business Overview Report, I break down gross margins by product or service to identify areas where small pricing tweaks could yield significant profit growth. I also help you test pricing strategies to ensure client retention while protecting margins.

2. Margin Optimisation – Find and Fix the Leaks

Gross margin is one of the clearest indicators of profitability, yet many businesses overlook inefficiencies that slowly erode margins.

Improving margins by just 2% can lead to 15-20% growth in net profit. This can often be achieved by renegotiating supplier costs, refining processes, or identifying services that consume more resources than they generate.

How I Can Help:
The Business Overview Report highlights operational costs and shows how they compare to industry benchmarks. This makes it easier to spot services or products with underperforming margins that need adjustment or removal.

3. Upselling and Cross-Selling – Maximise Client Value

Most businesses invest heavily in acquiring new clients but miss the chance to sell more to the clients they already have. Upselling or cross-selling complementary services is one of the easiest ways to grow profit without additional marketing costs.

Existing clients are already familiar with your services, making them more likely to buy additional products or upgrade to higher service tiers.

How I Can Help:
Through the Business Overview Report, I identify high-value clients and flag areas where additional services could enhance their experience. We can explore bundling services or offering premium packages that naturally fit into their existing relationship with you.

4. Improving Operational Efficiency

Profit often leaks through inefficient processes, unnecessary software subscriptions, or manual tasks that could be automated. Reducing these inefficiencies frees up cash and improves margins without sacrificing quality.

Cutting waste directly increases profit by lowering the cost of doing business.

How I Can Help:
The Business Overview Report tracks overhead growth and compares it to revenue. By identifying areas where operational costs are creeping up, we can target inefficiencies and streamline processes.

5. Client Retention – The Hidden Profit Driver

Chasing new clients while losing existing ones quietly eats away at profits. Increasing retention by just 5% can boost profits by 25-95%.

Retaining clients means fewer resources spent on marketing and onboarding, while loyal clients often buy more over time.

How I Can Help:
The Business Overview Report tracks client retention and acquisition patterns, highlighting where churn may be higher than expected. From there, I can help develop retention strategies that increase loyalty and long-term client value.

Where Do You Start?

Unlocking hidden profit levers doesn’t require a massive overhaul. Often, it’s about refining what’s already working and making small, strategic adjustments.

If you’re curious about where profit might be hiding in your business, I offer a free Business Overview Report that breaks down:

  • Profit margins by service or product.
  • Client retention and churn patterns.
  • Operational inefficiencies and cash flow bottlenecks.

Let’s have a quick chat to explore the possibilities. Click the chatbox in the bottom-right corner, and let’s get started.

The Path to Financial Freedom with Keith Griggs

Podcasts are effective digital tools for sharing ideas, building personal brands, and finding your way to financial freedom.In an interview with Guillaume and Hussam on B2B Podcast Stories from the Podcast Marketing Agency, Keith Griggs, host of Entrepreneurial Lab Show demonstrates the effectiveness of podcasts in achieving these goals.

How Keith Griggs Started His Podcast on Financial Freedom

Keith began his podcasting career, inspired by prominent personalities such as Russell Brunson and Gary Vee.

Brunson's work taught him the value of getting exposure online while Vee's content creation advice gave him the confidence he needed to begin his journey.

His show seamlessly blends expertise in real estate, entrepreneurship, and finance, offering essential advice for achieving financial freedom.

Establishing Strategies and Distribution Channels

Keith's primary objective was to maximize the podcast's ability to generate organic traffic for his internet marketing efforts. He recognized the value of sharing his knowledge and persona in establishing connections with people and potential clients. 

Keith utilized a multi-platform distribution strategy to maximize exposure and engagement, leveraging video material that could be recycled in different formats across platforms such as YouTube, Facebook, and Anchor.fm.

The Evolution of his Podcast Content

Keith's podcast began with discussions about internet marketing. He has now expanded to include topics about real estate investment and, more recently, his accounting expertise.Keith aims to cover a wide range of business-related issues, thus he works to keep his content both instructive and exciting, avoiding monotony.

Empowering SMEs to Financial Freedom

Leveraging his expertise as a fractional CFO, Keith extends his guidance to small and medium enterprises (SMEs) in need of adept financial management.Stressing the significance of meticulous monthly reporting and key performance indicator (KPI) tracking, Keith endeavors to fortify businesses' financial foundations.

Expanding Reach Beyond the Podcast

Keith's influence extends beyond the boundaries of his podcast, with appearances on major media channels such as Sky News and BBC.Keith uses TikTok as a platform to spread his message and implements a thorough content strategy to make financial freedom knowledge available to a larger audience.

Utilizing Content Repurposing for Business and Financial Freedom

Podcasting emerges as a powerful technique for generating business leads and increasing brand awareness.

Businesses can broaden their audience and interaction by repurposing podcast content across social media channels, turning each episode into a valuable resource.

Exploring TikTok for Increased Visibility

Keith stresses the importance of making a lot of good content on TikTok to connect with people from different backgrounds. By trying new things and changing their approach, content creators can become more influential. This helps them reach a wider audience and make a bigger impact.

Podcasting’s Role in Driving Traffic and Establishing Credibility

While individual podcast episodes may not always have a direct influence, there are several techniques to increase traffic and establish credibility: 

  • Consistent release of episodes: This contributes to a business's overall online visibility and authority, making it easier for potential customers to discover the brand.

  • Collaboration with other podcasters: Inviting guests onto your show not only introduces your podcast to new audiences but also fosters connections within the podcasting community.

Advice for Aspiring Podcasters

Keith's experience provides essential guidance for prospective podcasters, highlighting the significance of starting the journey and persevering past common challenges. 

Creating a successful podcast requires customizing content for specific audiences, engaging in dialogues, and optimizing post-production processes.

Conclusion

Keith Griggs' podcasting experience is a source of inspiration for individuals looking to achieve financial freedom through the podcasting medium.His story demonstrates podcasts' innovative potential for developing personal brands and sharing essential concepts.Keith highlights how podcasts can lead to personal and financial freedom through strategic content distribution and embracing platforms like TikTok.

Meta Description: Explore Keith Griggs' remarkable path into podcasting and discover techniques to achieve financial freedom.

Keywords: financial freedom 

What is the green tax break?

The green tax break. Why going electric in your company? Car is a smart move. So are you tired of high tax bills on your company car? It’s time to go electric. In today’s society, the tax system is used not only to raise revenue, but also to encourage certain behaviors and discourage others. . And when it comes to company cars, the government is just giving a green light to those who choose to go electric.

Drivers of electric and low emission cars attacks less heavily compared to those with high emission models. Employers can even provide workplace charging facilities tax free and meet the cost of electricity for employees private journeys. Without triggering a fuel benefit charge, so this means significant tax savings for both employees and employers.

For instance, if you have a 30,000 pound car with emissions of at least 160 grams per kilometer, You should be paying an annual tax bill of 4440, but going electric could save you up to 4,200 in tax each year. And it’s not just the employees who benefit. Employers will also see a lower class one, a national insurance contribution charge.

If the value of the tax will benefit is lower. And it’s not just the tax savings. There’s a fuel benefit too. So normally if an employee provides an employee with fuel for private motor, It would result in a taxable benefit, but there’s no fuel benefit charge when it comes to electricity for electric cars.

This is because HMRC does not consider electricity a fuel, and there are also Class one A N I C savings for the employer. So it is win-win situation. So by getting electric, you’re not only saving taxes, but you also contribute to a greener. What do you think? Please, like, follow and comment does. Just stay informed with my latest content.

And also, please get in touch with me via my website in my profile, redboxfinancial.com. If you’ve got any questions about anything. So did you already know about all this? Do you think it’s a good idea? What, what are your thoughts on switching to electric cars in your company? So just let us know in the comments.

Office of tax simplification

So, have you heard of the fantastically named Office of Tax Simplification? It’s released this review on residential property income in the uk and I’m here to break it down for you. So according to HMRC data, nearly 25% of all tax returns had a portion of property income. The OTs conducted a review and have, have released their recommendations to the government, including revamping the furnished holiday lets.

Changing the allowable expenses for landlords and adjusting the reporting of income for joint. Putting a halt on making tax digital for landlords and reforming the non-resident landlord scheme. So one thing to note is the consistent use of the word business in relation to property, including a suggestion of bright Line business test for residential properties.

So the government may be slow to act on the OT S’S recommendations, but the report still influences policy discussions. With changes to tax coming up. So now’s the time to review your affairs and take advantage of all tax reliefs before it’s too late. Please like, follow and comment to stay informed with my latest tax tips.

Also, please get in touch with me via my website redboxfinancial.com if you need help with this or any questions. So, have you heard of the Office of Tax Simplification? Do you think is a good. , what do you think is better? That tax law just stays really complicated, so Norm really understands it. What do you think?

Let us know the comments.

What is the difference between ordinary, preference and deferred shares?

So running a limited company is all about making smart decisions. When it comes to shares. There’s more than one type to choose from. So there’s ordinary shares which everyone knows about, and that gives you a say in the company’s decisions and share the profits and so on. Also, preference shares, uh, and then maybe that could give you a guaranteed dividend, but no voting rights.

Finally, there’s deferred shares, these could give you a share the profits at a later date. So by creating different categories of shares, you can attract a wider range of investors and raise more capital and just do it all in a more flexible way. And best of all, it gives you more control over how your company’s run and also how profits are distributed.

So please like, comment, share to get more tips, and go to my website for more. Or if you want to ask me a question, so do you think it’s a good idea to have different classes of shares, or do you think it’s better just having them all the same as ordinary shares? What do you think? That’s all for now.

“Diabolical HMRC service hurts economy – Accountants” ICAEW are not happy!

So, I don’t know about you, but I really hate it when people moan. They just moan all the time and nothing ever gets resolved. They just, but sometimes it is really important to point out things that are going wrong. And today I was just looking at the BBC News website and I noticed there’s a news item on the business section.

Diabolical HMRC service hurts. Economy, accountants. So diabolical is a strong word. And also the fact that it’s apparently hurting the economy, which you know, is not. So since the whole point of the HMRC is to try and get money to help fund everything, if it’s hurting the economy, that’s not a good start, is it?

Because then it is not gonna get as much. And they’re gonna have to tax everyone more. So I don’t wanna be one of the mos, but I just thought I’d scroll down cuz you know, I’m quite interested in the HMRC and also interested in my accountants. And I actually find it’s not just accountants in general.

It is the Institute of Chartered Accountants in England and Wales, which is my body, which is what I pay fees to every year. That regulates me. So when they say so, , they know what they’re talking about. And I take it seriously. And they said that securing basic tax details takes months and is causing delays for companies.

And then one accountant who is nameless, it’s not me, but No, it is. But it says one accountant called the service diabolical and the institute wants an emergency task force drafted in. Now, I love the I C A E W. But I’ve never ever seen them get so worked up about something. So it indicates to me there is something seriously wrong, ongoing on.

So, um, in emergency here, 70,000 calls a day, blah, blah, blah. That’s their excuse. That’s saying, well, that’s why they’re so busy. They did collect 731 billion pounds in tax last year. And then they’re saying about they’ve cut the numbers. Quite drastically. Digitalization, blah, blah blah. So basically load of excuses and covid pandemic.

Yeah, of course. I mean, obviously everyone’s got problems, but even so, if these delays are hurting the economy, hopefully someone’s gonna do something bad and sort it out. What do you think about it? Have you noticed any delays with HMRC or do you think they ought to pull their finger out and get cracking, and what do you.

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